Privacy Policy

Privacy Policy – Priceless Energy Ltd

Last updated: October 2025

At Priceless Energy Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Data Controller

Priceless Energy Ltd
Company No: SC797653
Registered Office: 13 Newlands Drive, Hamilton, ML3 7RL, United Kingdom
Email: contact@pricelessenergy.uk

2. Data We Collect

When you use our website or services, we may collect:

• Name
• Email address
• Phone number
• Postcode
• Enquiry or message details

3. How We Use Your Data

• We use your personal data to:
• Respond to enquiries
• Provide quotations and eligibility checks (e.g. ECO4, GBIS)
• Arrange surveys and installations
• Maintain customer records for aftercare and compliance
• Meet legal and regulatory obligations   

4. Legal Basis for Processing

We process your data under UK GDPR on the following bases:

• Consent – when you submit information via our website.
• Contract – when data is needed to provide the services you request.
• Legal obligation – when records must be kept for tax or regulatory reasons.  

5. Sharing Your Data

We do not sell your data. We only share it with:

• Surveyors, installers, or partners directly involved in your service.
• Government or scheme administrators where required for funding applications.

7. Security

We store your information securely and restrict access to authorised staff only.

8. Your Rights

• You have the right to:
• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data (where legally possible)
• Object to certain uses of your data

To exercise your rights, contact@pricelessenergy.uk